Service Shines Despite Challenges

The beachfront location felt private and serene, offering a perfect backdrop for relaxation. The staff approached their roles with genuine friendliness, making our stay enjoyable despite other issues.

However, our stay was marred by noisy neighbors and outdated facilities. With little sleep and dated amenities, we often felt more exhausted than relaxed, which was disappointing.

Make reservations early for the specialty restaurants to secure a table, especially if you prefer quality over the buffet options.

The beachfront location is fantastic.

Our stay was quite disappointing due to various issues. The room quality felt outdated, resembling more of a budget motel than a resort. Additionally, the lack of sound insulation made it nearly impossible to get a good night's sleep with loud parties and music echoing through the walls.

The beachfront location is fantastic, providing a serene and private atmosphere. The variety of dining options is impressive, catering to different tastes throughout our stay. The staff is genuinely friendly, making our experience enjoyable.

Room sound isolation could be improved, especially with music from the disco at night.

It was just an ideal choice for a brief sojourn in Ballenita with good value for money. The beachfront offered a great view and a clean area for relaxation. Make sure to get to the specialty restaurants early if you want a table.

Entertainment team excellent
Beach sunset views
Ample sun loungers available

Room cleaning insufficient
Poor music variety
Check-in disorganization

The proximity to a beautiful beach and helpful staff provided some enjoyable moments during my stay. However, the experience was marred by inadequate maintenance of gym equipment and poor water temperature regulation in the shower. Additionally, the lack of proper waste disposal and a consistent food quality made the overall experience feel less than satisfactory.

Decent Family Getaway by the Ocean

The entertainment team exceeded our expectations, especially Jonathan and Erica, who made our days vibrant. Sunset views from the beach were breathtaking. Make reservations early for dining. the buffet holds a decent selection. Be wary of liquor quality if you're a drink enthusiast.

The entertainment team was super lively and really made our stay special. The sunset views from the beach were stunning every evening. There were plenty of sun loungers available for relaxing by the outdoor pool and the beachfront was just a short walk away. One downside was that the fitness center wasn’t open 24/7 which could be a bummer for night owls. 🌅

We had a lovely time with clean facilities and a fantastic buffet that offered varied themes each night! Only downside was the pool opening times were a bit late.

The beach was beautiful and clean, perfect for lounging and enjoying the sound of waves. I loved the comfortable room with a spacious layout that provided a cozy atmosphere for relaxation. The staff was attentive, ensuring our needs were met promptly throughout our stay.

The outdoor spaces are beautifully landscaped, providing easy strolls for us seniors. With lovely beach views from the restaurants and pools, I felt like a queen sipping cocktails while lounging in the sun.

Room sound isolation could be improved.

would be happy to recommend for a weekend pause

Clean beach, comfortable room, perfect location made our stay enjoyable, especially with the helpful staff who provided various amenities like free parking and a pool area for relaxation.

Couldn't stay longer.